Please note this is preorder. We will place your order in the queue based on the transaction time. Once replenishment arrives, we will fulfill orders in sequence.
Face masks might come in different packaging. Please contact us for details if you mind or have other concerns.
Your order is ALWAYS cancellable before shipment. Simply send an email to firstname.lastname@example.org to request a full refund. Once your order is fulfilled and ship out (you will receive a shipment confirmation email), the order is not refundable.
Regarding related information, FAQ, shipping policy, return and exchange, check it out here.
If you want to ask a question, feel free to contact us now.